This Shipping and Delivery Policy outlines the terms and conditions related to shipping and delivery of products purchased from n&n Designs Store through the e-commerce website “https://nndesignsstore.com. By placing an order on the Website, you agree to the terms of this Policy.
Shipping Methods and Timeframes
1.1. The Company offers various shipping methods for delivering products to customers. The available shipping options and estimated delivery timeframes will be specified during the checkout process.
1.2. Please note that delivery times are approximate and may vary depending on factors beyond the Company’s control, such as shipping carrier delays, customs processing, or unforeseen circumstances.
Shipping Fees and Taxes
2.1. Shipping fees, if applicable, will be calculated and displayed during the checkout process. The fees may vary based on the selected shipping method, delivery destination, and the total value or weight of the order.
2.2. Any applicable taxes, customs duties, or other fees associated with international shipments are the responsibility of the customer and may be collected by the shipping carrier or relevant authorities.
Order Processing and Shipment
3.1. The Company will make reasonable efforts to process and ship orders promptly. However, please allow for order processing time before shipment. The processing time may vary depending on factors such as product availability and order volume.
3.2. Once the order is shipped, the customer will receive a shipment confirmation email containing the tracking information, if available.
Delivery and Acceptance
4.1. The Company will deliver the products to the shipping address provided by the customer during the checkout process. It is the customer’s responsibility to ensure that the shipping address is accurate and complete.
4.2. The customer or an authorized representative must be present at the delivery address to accept the package. If no one is available to accept the delivery, the shipping carrier’s policies will apply regarding re-delivery attempts or package pickup.
Lost or Damaged Shipments
5.1. The Company takes measures to ensure that products are properly packaged and protected for shipment. However, in the event that a shipment is lost or arrives damaged, please contact our customer support team as soon as possible to initiate a resolution process.
5.2. It is important to document any visible damage to the package upon delivery by noting it with the shipping carrier. Photographic evidence may be required to support a claim for damaged shipments.
International Shipping
6.1. The Company may offer international shipping to certain countries. However, please note that international shipments may be subject to additional customs clearance procedures, import duties, taxes, or fees imposed by the destination country.
6.2. The customer is responsible for complying with the customs regulations and paying any applicable customs duties or taxes. The Company is not responsible for any delays, additional charges, or issues related to customs clearance.
Changes to the Shipping and Delivery Policy
7.1. The Company reserves the right to modify or update this Shipping and Delivery Policy at any time without prior notice. The updated Policy will be effective immediately upon posting on the Website.